FREQUENTLY ASKED QUESTIONS 

Welcome to www.komngjc.com!
How do I choose the right mirror size?
When choosing the size of a mirror, consider the size and function of the space you want to place the mirror. For example, a full-length mirror is suitable for a bedroom or dressing room, while a decorative mirror can be selected according to the size of the wall.

What are the maintenance and cleaning suggestions for the mirror?
It is recommended to wipe the mirror with a non-woven or glass cleaning cloth and a non-corrosive cleaner. Avoid using acidic or alkaline cleaners as these may damage the surface of the mirror.

What are the shipping protection measures for the mirror?
All mirrors will be strictly packed before shipment, using foam and sturdy cartons to ensure safety during transportation. If the mirror you received is damaged, please contact us within 48 hours of receipt for a replacement or refund.

How do I track my order?
Once the order is shipped, you will receive a notification with a tracking number via email. You can use this tracking number to track the status of your order on our website or the shipping company’s website.

What is the return policy?
We accept returns of unused items within 30 days of purchase. For detailed return policies and procedures, please refer to the “Refund Policy” section of our website.

How to contact customer service?
● If you have any questions or need help, you can contact us in the following ways: Email: team@komngjc.com

Do you provide international shipping?
Currently, we only provide direct mail services within the United States. If you need international shipping, please contact our customer service team directly to discuss possible options. We hope that the above answers can help you better understand our products and services. If your question is not listed here, please feel free to communicate with us through our contact information.